Opportunity Description
**Meet the Team**
The Customer Listening & Analytics team with Cisco’s Data and Analytics organization, owns the data infrastructure and analytical frameworks that power Cisco’s global customer experience measurement programs. Our data platform underpins NPS measurement, TAC performance analytics, executive business reviews, and customer health scoring—operating across a modern Snowflake/dbt stack with deep integration into GCP and the broader Cisco data ecosystem.
We operate as a lean, high-ownership team where engineers are expected to build, maintain, and continuously improve the foundations that everyone else depends on. Our work is visible at the VP and SVP level, and our architectural decisions have organization-wide impact. We are actively building toward an AI-augmented data platform and have a strong bias toward engineers who want to be part of that trajectory.
**Your Impact**
As a Data Analytics Engineer on the Customer Listening team, you ...
The Customer Listening & Analytics team with Cisco’s Data and Analytics organization, owns the data infrastructure and analytical frameworks that power Cisco’s global customer experience measurement programs. Our data platform underpins NPS measurement, TAC performance analytics, executive business reviews, and customer health scoring—operating across a modern Snowflake/dbt stack with deep integration into GCP and the broader Cisco data ecosystem.
We operate as a lean, high-ownership team where engineers are expected to build, maintain, and continuously improve the foundations that everyone else depends on. Our work is visible at the VP and SVP level, and our architectural decisions have organization-wide impact. We are actively building toward an AI-augmented data platform and have a strong bias toward engineers who want to be part of that trajectory.
**Your Impact**
As a Data Analytics Engineer on the Customer Listening team, you ...
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