CX Operations Manager - Lead Teams, Drive Impact

DoorDash Mexico seeks a Manager for CXI Support Team to lead a multi-team operation, drive performance and growth, and ensure high-quality, efficient partner service. You will hire, coach, and manage team leaders, analyzing KPIs to optimize processes and SLAs in a fast-paced environment.

You will leverage data, collaborate cross-functionally, and maintain transparency about performance, while fostering development and organizational growth within the CDMX office. In-office presence is required.