Customer Unit Leader at Kyndryl

Lead customer success and drive transformation as a Customer Unit Leader at Kyndryl. Engage with C-suite executives while enhancing customer relationships in a hybrid work environment.

Kyndryl is seeking an experienced Customer Unit Leader to manage a high-impact portfolio effectively. This role involves fostering customer satisfaction, facilitating growth initiatives, and ensuring all services meet industry standards. You’ll drive strategic planning while allocating resources to activate your customer unit’s profitability and success.

Key Responsibilities:
• Lead multi-year account planning efforts
• Engage directly with C-suite executives
• Drive Return to Growth initiatives
• Allocate marketing and delivery resources
• Mentor future leaders and inspire account teams

Requirements:
• 10+ years of experience in public sector sales
• Strong P&L management skills
• Expertise in IT transformation adviso...