Customer Support Team Lead

What We Do

Business travel is challenging; we make it simple. We're a global tech startup changing how organizations experience travel. One platform for bookings, expenses, travel policies, approvals, and insights with seamless integration into HR and Finance systems. Tumodo is growing fast by solving what slows teams down – travel friction.

What We're Looking For

We're seeking a Customer Support Team Lead to join our growing team in India - it's a hands-on leadership position where you will be deeply involved in complex cases, team development, and building the operational backbone for our growth.

You will lead a team of Travel Consultants and Supervisors, ensuring service excellence, SLA adherence, and a culture of service-excellence and accountability. You'll own daily travel operations for our India team serving several markets, actively and directly working alongside the team on complex bookings,...