Customer Support Specialist

POSITION: Retail Customer Support Associate

ABOUT THE ROLE Join Teleperformance, a global leader in customer experience management, and represent a premium consumer electronics and technology brand. The role involves interacting with customers, resolving queries, providing product and service support, and delivering a world-class customer experience.

KEY RESPONSIBILITIES:

• Handle customer interactions through designated support channels.
• Resolve customer concerns efficiently while maintaining service quality standards.
• Deliver exceptional customer experience and brand representation.
• Meet productivity, quality, and performance metrics.
• Maintain accurate records of customer interactions.

COMPENSATION & REWARDS

• Annual CTC: n4.3 LPA • Monthly CTC: n36,000
• Approximate Monthly In-Hand: n32,000
• Performance Linked Incentive (PLI): n1,700 per month upon t...