Opportunity Description
Job Description – Customer Support Executive (International Voice Process)
Position: Customer Support Executive – International Voice Process
Location: Gurugram
Shift: Rotational Shifts
Employment Type: Full-Time
Joining: Immediate Joiners Preferred
About the Role
We are hiring Customer Support Executives for an International Voice Process. The ideal candidate should have excellent communication skills, prior experience in international voice support, and the ability to handle customer queries efficiently in a fast-paced environment.
Key Responsibilities
- Handle inbound and outbound customer calls professionally
- Resolve customer queries and provide appropriate solutions
- Maintain high levels of customer satisfaction and service quality
- Document customer interactions accurately in the system
- Meet process KPIs and performance targets
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