Customer Support Specialist - Energy & Retention Pro

carbonbetter is seeking a Customer Support Specialist in Medellín, Colombia. In this role, you'll be the primary contact for customers, assisting them through various communication channels while helping them navigate their electricity and natural gas services.

Your mission includes providing empathetic support, retaining customers considering cancellation, and collaborating closely with the Quality Control team. This permanent position offers a stable Monday-Friday schedule, company-paid parking, and opportunities for professional growth.