Opportunity Description
Customer Support Specialist 1
Toronto, ON, Canada
Customer Support Specialist - 12 month temporary role
The Customer Support Specialist role supports the end-to-end quote-to-cash process across the region, including order management, CRM administration, billing, reporting, returns management, reverse logistics, and logistics coordination. The position is responsible for ensuring customer orders, shipments, returns, billing activities, and inquiries are handled accurately, efficiently, and professionally.
The ideal candidate is customer-focused, detail-oriented, and highly organized, with strong communication skills, experience using ERP and CRM systems, and fluency in both English and French. The role requires close collaboration with customers, sales teams, technical support, warehouses, freight carriers, collections, and other cross-functional partners to deliver timely and high-quality customer support.
Knowledge
+ End-to-end quo...
Toronto, ON, Canada
Customer Support Specialist - 12 month temporary role
The Customer Support Specialist role supports the end-to-end quote-to-cash process across the region, including order management, CRM administration, billing, reporting, returns management, reverse logistics, and logistics coordination. The position is responsible for ensuring customer orders, shipments, returns, billing activities, and inquiries are handled accurately, efficiently, and professionally.
The ideal candidate is customer-focused, detail-oriented, and highly organized, with strong communication skills, experience using ERP and CRM systems, and fluency in both English and French. The role requires close collaboration with customers, sales teams, technical support, warehouses, freight carriers, collections, and other cross-functional partners to deliver timely and high-quality customer support.
Knowledge
+ End-to-end quo...
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