Customer Support Representative I Role

Step into a rewarding career path with Neogen as a Customer Support Representative I in Edmonton. This entry-level role focuses on delivering excellent service while managing customer inquiries effectively.
As a full-time representative, you will assist customers by answering questions, handling orders, and addressing any minor troubleshooting needs. Neogen offers a structured career growth pathway from Level I to Level III. This is a fantastic opportunity to develop your service skills in a collaborative environment where customer satisfaction is paramount.
Key Responsibilities:
• Address customer inquiries through various platforms
• Handle sample orders and update customer records
• Troubleshoot minor issues and refer complex cases
• Manage administrative tasks including quality control
• Maintain high standards of customer service quality
Requirements:
• High school diploma or equivalent required
• Previous experience in customer service preferred
•...