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Customer support

OneCart PTY

johannesburg, gauteng, South-Africa Full-time July 15, 2026

Opportunity Description

Call Centre Industry • IT & Internet • Wholesale & Retail Trade • Employees

In Short

  • Industry Call Centre IndustryIT & InternetWholesale & Retail Trade
  • Founded

Responsibilities

  • Prepare orders for delivery and assist customers with queries, ensuring excellent customer service and resolving issues to customer satisfaction.
  • Help customers make the best possible purchases by providing advice, guidance, and top-quality customer service.
  • Support customers by fulfilling placed orders and processing payments in person.
  • Respond promptly and effectively to customer complaints and requests.
  • Advise customers on suitable substitutes for dated, discontinued, or unavailable products.
  • Report customer issues, supply shortages, and inferior products to management immediately.
  • Engage with customers and ensure any special instructions are followed.
  • Full-time HR Marketing & Recruiting

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