Opportunity Description
Call Centre Industry • IT & Internet • Wholesale & Retail Trade • Employees
In Short
- Industry Call Centre IndustryIT & InternetWholesale & Retail Trade
- Founded
Responsibilities
- Prepare orders for delivery and assist customers with queries, ensuring excellent customer service and resolving issues to customer satisfaction.
- Help customers make the best possible purchases by providing advice, guidance, and top-quality customer service.
- Support customers by fulfilling placed orders and processing payments in person.
- Respond promptly and effectively to customer complaints and requests.
- Advise customers on suitable substitutes for dated, discontinued, or unavailable products.
- Report customer issues, supply shortages, and inferior products to management immediately.
- Engage with customers and ensure any special instructions are followed.
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