Customer Support Inbound // Day Shift - Kolkata

Job Title: Customer Support - Inbound // Day Shift - Kolkata

Location: Kolkata (Work From Office)

Experience: 6 months - 2 Years

Employment Type: Full-Time

Mode of Interview: F2F

Summary:

We are seeking a customer-focused and detail-oriented Inbound Customer Support Executive to handle incoming calls from customers. The role involves addressing customer queries, resolving issues efficiently, and ensuring a high level of customer satisfaction through professional communication and timely support.

Responsibilities:

• Make outbound calls (100-150 Per day) to candidates in a professional and efficient manner.
  
• Share accurate, clear, and complete information using the appropriate tools and resources.
  
• Understand candidate queries, provide timely resolutions, or escalate issues to the conce...