Opportunity Description
The role
We are seeking for a motivated individual who has hardware technical knowledge on x86 infrastructure enterprise products to join our dynamic team in Singapore. This position requires a strong blend of technical expertise, customer service orientation, and effective communication skills to play a crucial role in providing technical support, diagnostic testing, repair/resolution of hardware, operating system, virtualization, and infrastructure in dynamic enterprise environments.
Key accountabilities- Provide field support based on SLA (24x7)
- Perform standby duty based on rotation basis
- Provide post-sales project implementation, onsite support and coordination
- Provide break-fix support including, but not limited to, machine inspection, system checklist creation, preventive maintenance, troubleshooting and replacement of hardware level, troubleshooting of operating system, incident ownership and customer management
Interested in this opportunity? Apply now through Expertini.
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