Customer Support Agent

About Sharesource:

We are a BCorp company whose purpose is to democratise opportunities for individuals from developing countries. With our brand and culture empowering our partners to attract and keep the most qualified members, we share the knowledge to unleash potential and grow scaling teams for Australian and Canadian businesses.

https://www.sharesource.com.au/

What are we looking for?

We're looking for friendly, reliable Customer Support Agents to help players have a smooth, trustworthy experience from sign-up through to payout.

What are you expected to do?

• Provide friendly, professional support via live chat and email/ticketing.
• Help players with account access, KYC verification status, deposits, and withdrawals.
• Explain tournament rules across all game modes and how prize pools and payouts work, inc...