Customer Success Specialist (Colombia)

American Solar Repair is searching for a motivated Account Supervisor to join the team at RedValley - a rapidly growing Medellín-based company . As partners with the fastest-growing solar repair company in the United States, our shared mission is to provide every customer with top-notch care - as if they were our own Grandma - and to value our employees as individuals. We believe in offering customers compassionate experiences while utilizing only high-quality materials and standing behind our work with a strong warranty, all while refraining from pushing unnecessary products or services.

What You'll Do

• Serving as the point of contact for Corporate Partners, managing escalations, collaborating with project managers, and ensuring high‑quality service is delivered.
• Supervising and mentoring a team of Account Managers.
• Creating and managing follow‑up software systems, generating weekly and monthly reports, and conducting ...