Customer Success Senior Associate

**Company Description**
**_
Work smart, have fun and make an impact!_**
Ulula, is a social enterprise that aims to improve working conditions in mining, manufacturing and agribusiness by sourcing and processing accurate and timely insights directly from workers and communities around the world. Ulula software and analytics platform connects directly and anonymously with our target stakeholders to obtain honest feedback and create more transparent and responsible supply chains. We have projects across the globe including India, China, Malaysia, Peru, South Africa with clients ranging from Fortune 100 companies to NGOs and government departments.
Ulula is a subsidiary of EcoVadis, the leading provider of business sustainability ratings.
- Manage a portfolio of customer and partner relationships while maintaining a high level of satisfaction and engagement with the service and tools.
- Lead customer journey and coordinate projects ensuring they maximize the value they ge...