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Customer Success Representative

Alert Labs

Kitchener, Ontario, Canada Full-time July 08, 2026

Opportunity Description

About Alert Labs

At Alert Labs, we are passionate about saving water, protecting our customers' properties from damage, and improving the operations of our customers' facilities. Alert Labs builds affordable, simple-to-deploy sensor networks that protect homes and businesses from water damage while helping cities, school boards, restaurants, and insurance companies operate more efficiently. We bring the benefits of IoT to customers of all technical levels. If you share our belief that simple, elegant technology can transform the way properties and businesses are managed, we want to hear from you.

Did youknow? By analyzing water data gathered by our easy-to-usesensors, as of May , Alert Labs saved over 9 billion gallons of wastewaterand stopped over million pounds of CO2e from entering the atmosphere.

Due to ongoing growth, we have an open position for a Customer Service Representative.

About the role

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