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Customer Success Manager

One Way Ventures

toronto, on, Canada Full-time July 13, 2026

Opportunity Description

Company Overview

Provision’s goal is to drastically accelerate productivity in construction. Currently, productivity is hurt by contractual issues that are largely avoidable. Contractors report that half of the disputes they experience can be prevented. Every dispute avoided means more money in the constructor’s pocket that can be reinvested in productivity.

Provision helps contractors reduce disputes by surfacing potential claims before they sign their contracts.

We have large ambitions. Our plan is to introduce a series of tools designed to help contractors eliminate claims and disputes altogether. And it’s working: we’ve grown from zero revenue to seven figures within a year and are preparing for our next wave of growth.

We’re now looking for a Customer Success Manager (CSM) to help our customers maximize the value they get from Provision, ensuring strong adoption and long-term success.

Job Overview

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Full-time Management & Operations

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