Customer Success Manager

Job Description

• Join a values-driven organisation committed to innovation, continuous improvement, and exceptional customer outcomes
• Be at the forefront of a rapidly growing Customer Success function in the IT industry, with strong career development opportunities
• Work with leading technologies and help customers maximise the value of their investments

Join a high-performing, nationally distributed Customer Success team driving real outcomes for enterprise customers across Australia. You’ll step into a growing, high-impact function where you’ll own customer lifecycles, accelerate technology adoption (with a strong Cisco focus), and shape how we deliver value alongside a collaborative, well-connected team.

In this role you will: 

• Lead onboarding for new customers, equipping them with tools and guiding them through the lifecy...