Opportunity Description
Loop is a subscription management platform built for e-commerce brands on Shopify. Our primary market is the US, with growing presence in Europe and ANZ.
We are scaling rapidly, driven by a strong product and exceptional merchant experience. We grew 5x in 2023, 3x in 2024, and are on track for 2.5x growth in 2025. With $10M+ ARR built through organic channels and a small, high-performing team, we believe in doing more with less.
Our DNA:
- High Agency action over instruction
- High Ethics trust is the foundation
- Positive Attitude solutions over excuses
- Impact-Driven if it doesn't move the needle, it doesn't matter
About the CSM Role
You will manage and grow relationships with high-growth DTC brands in the US (and some in Europe). As part of a small, fast-moving team, you will work closely with founders, product, and sales to drive NPS, product adoption, and referrals. Merchant success and experienc...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position