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Customer Success Manager - CattleEye

GEA

Belfast, Northern Ireland, United Kingdom Full time July 07, 2026

Opportunity Description

Responsibilities / Tasks

  • Lead and manage the Customer Success team in building strong, long-term relationships with clients following onboarding and once systems are fully operational.

  • Support pilot farms in transitioning to fully paying customers, ensuring a smooth and successful conversion process.

  • Plan, coordinate, and deliver training sessions for global distributors responsible for installing and supporting the CattleEye product within their territories.

  • Develop and produce engaging training materials, including video content.

  • Partner with the commercial team to support customer engagements during the pre-sales phase

  • Conduct regular remote demonstrations of system functionality, clearly articulating how features deliver tangible value to customers’ farms.

  • Monitor client system usage against predefined KPIs and provide regular reporting to the Commercial Director.

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