Opportunity Description
Join ContactMonkey as a Customer Success Manager, focusing on mid-market accounts. Drive engagement and satisfaction while supporting customer growth on our platform.
This role aims to enhance customer relationships and requires a motivated professional with at least 2 years of relevant experience. You will onboard clients, ensure product adoption, and work closely with teams to deliver value to customers. The position demands fluency in Spanish for effective communication with clients.
Key Responsibilities:
• Own and manage a portfolio of mid-market clients
• Facilitate new customer onboarding with training
• Drive growth through upsell and cross-sell strategies
• Collaborate across teams for enhanced customer experience
• Leverage customer feedback to mitigate churn
Requirements:
• 2+ years in a customer-facing role in B2B SaaS
• Proven track record of driving revenue growth
• Native or professional fluency in Spanish and English
• Excellent proble...
This role aims to enhance customer relationships and requires a motivated professional with at least 2 years of relevant experience. You will onboard clients, ensure product adoption, and work closely with teams to deliver value to customers. The position demands fluency in Spanish for effective communication with clients.
Key Responsibilities:
• Own and manage a portfolio of mid-market clients
• Facilitate new customer onboarding with training
• Drive growth through upsell and cross-sell strategies
• Collaborate across teams for enhanced customer experience
• Leverage customer feedback to mitigate churn
Requirements:
• 2+ years in a customer-facing role in B2B SaaS
• Proven track record of driving revenue growth
• Native or professional fluency in Spanish and English
• Excellent proble...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position