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Customer Success Manager at B3

B3 Systems

toronto, on, Canada Full-time June 11, 2026

Opportunity Description

Drive customer engagement at B3 as a Customer Success Manager. You will ensure clients gain lasting value from the B3 platform through a proactive, retention-focused approach.
In this role, you manage a diverse portfolio of customers, understanding their operations and goals. Establishing strong relationships across technical and leadership teams is essential. By maintaining regular contact, you'll guide clients through product adoption and deeper integration of B3 capabilities.
Key Responsibilities:
• Manage customer portfolios to understand their objectives
• Build relationships with stakeholders in customer organizations
• Conduct regular meetings to discuss customer needs
• Guide customers in adopting new product features
• Identify growth opportunities aligned with customer goals
Requirements:
• Over 2 years in technical customer-facing roles
• Strong communication, organization, and project management skills
• Experience in requirements gathering ...
Full-time Other-General

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