Customer Success Executive

Customer Success Executive

Location: UAE
Salary: AED 3,000 – 4,000 + attractive performance-based incentives

Role Overview

We are looking for a customer-focused Customer Success Executive to support tenants and landlords using Client's RNPL solutions. The role ensures smooth onboarding, high satisfaction, and strong adoption while supporting property sourcing through outbound calling.

Key Responsibilities

• Act as the primary point of contact for tenant and landlord inquiries related to RNPL

• Support onboarding and troubleshoot issues on the Client's online portal

• Deliver RNPL tutorials via calls, email, and chat

• Monitor tenant satisfaction and follow up post-lease to ensure retention

• Collect feedback and recommend product improvements...