Customer Services Administrator

Our client is an American multinational manufacturing company and is looking for a Customer Services Administrator to process and manage sales orders, and to provide responsive services to customers.

Responsibilities

• Monitor and customize sales order requests as per customer requirements
• Raise Credit/Debit notes, product return and cancellation authorisations
• Prepare, draft and despatch contracts, quotations and tenders as guided by the Customer Service manager
• Monitor and meet the requirements of current Contracts and Agreements to include providing a timely alert to all concerned regarding expiry date, price reviews and product usage figures
• Maintain computer records

Candidate Profile

• Knowledge of sales order systems and export procedures within the UAE (knowledge of SAP system)
• 2-5 years experience in sales export administration
• Able to work within deadlines and ...