Customer Service Team Lead: Mentorship & Strategy

Teleperformance in Malaysia is seeking a Customer Service Team Lead to support their team by mentoring, guiding, and ensuring performance standards. The ideal candidate will hold a Bachelor Degree, possess proficiency in Malay and English, and have significant experience in a fast-paced environment, along with at least 2 years in people management. Responsibilities include leading a high-performing team, establishing goals, and collaborating with cross-functional teams to deliver solutions.
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