Opportunity Description
Deliver exceptional service as a Customer Service Specialist with Techo-Bloc. Engage with dealers in Canada and the U.S. while ensuring order accuracy and timely follow-up in a supportive environment.
This role is suited for organized and proactive individuals skilled in order management. Your responsibilities include order processing, proactive issue resolution, and ensuring a high-touch experience for customers. As a key operational position, you will take ownership of requests and collaborate with internal teams to enhance service flow.
Key Responsibilities:
• Process and manage customer orders via phone, email, and online
• Answer product availability questions and propose suitable alternatives
• Follow up on open orders and resolve any issues proactively
• Take ownership of requests from initiation to resolution
• Collaborate with departments to improve service processes
Requirements:
• Bilingual in French ...
This role is suited for organized and proactive individuals skilled in order management. Your responsibilities include order processing, proactive issue resolution, and ensuring a high-touch experience for customers. As a key operational position, you will take ownership of requests and collaborate with internal teams to enhance service flow.
Key Responsibilities:
• Process and manage customer orders via phone, email, and online
• Answer product availability questions and propose suitable alternatives
• Follow up on open orders and resolve any issues proactively
• Take ownership of requests from initiation to resolution
• Collaborate with departments to improve service processes
Requirements:
• Bilingual in French ...
Interested in this opportunity? Apply now through Expertini.
Apply for this Position