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Customer Service Specialist

Ingersoll Rand

Singapore, Singapore, Singapore Full-time July 19, 2026

Opportunity Description

Roles & responsibilities

  • Handle all sales orders including manual order entries, processing, releasing orders to factory for processing and arranging local/export shipments.

  • Process and maintain accurate records in SAP system of all sales orders, including but not limited to order confirmations, delivery documents, and invoices.

  • Liaise with customers on LC opening, verifying bank creditability, resolve discrepancies and have customers issued LC on timely basis. 

  • Create sales orders in SAP system and create invoice & invoice calculations.

  • Provide support to execution team on Purchase Orders and inter-department requisitions.

  • Ensure quick responsive services and follow-ups and build strong relationships with staff, existing and prospective clients.

  • Monitor shipment status, inform clients of unforeseen delays or problems and seek alternative arrangements to reduce inconvenience and further delays.

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    Full-time Information and Record Clerks

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