Customer Service Specialist

As a Customer Service Specialist you play a vital role in delivering world‑class customer service by resolving complex inquiries, supporting frontline teams, and contributing to process improvement initiatives. This position requires a proactive, solutions‑focused approach, strong communication skills, and a commitment to maintaining high customer satisfaction. Working closely with peers and the Customer Service leadership team, you will ensure exceptional service experiences across all customer touchpoints.

Benefits and Perks

Competitive compensation, vacation, profit share, and equity package

100% employer‑paid extended benefits - health and dental

Employee Assistance Program

125% RRSP matching (10% of salary, up to a maximum of $10k/yr)

Employee product discounts

Transportation Reimbursement

In this role, you will

Acquire in-depth knowledge of company products and services to accurately address customer inquiri...