Opportunity Description
Customer Service Specialist
Bridgeport, NJ
Full-Time | Monday–Friday | 7:00 AM – 4:00 PM
Target Start Date: August 24
About the Opportunity
We're seeking a Customer Service Specialist to join a growing team supporting customers with order management, product support, and technical assistance. This role is ideal for someone who enjoys problem-solving, communicating with customers, and coordinating with multiple departments to ensure an exceptional customer experience.
You'll serve as a key point of contact for customers, helping them with orders, product questions, troubleshooting, and follow-up support while working closely with engineering, production, inventory, and purchasing teams.
Responsibilities
+ Process new orders, reorders, and customer inquiries, primarily through email communication
+ Provide updates, order status information, and ongoing support to customers
+ Assist customers with product installation, operation, commissi...
Bridgeport, NJ
Full-Time | Monday–Friday | 7:00 AM – 4:00 PM
Target Start Date: August 24
About the Opportunity
We're seeking a Customer Service Specialist to join a growing team supporting customers with order management, product support, and technical assistance. This role is ideal for someone who enjoys problem-solving, communicating with customers, and coordinating with multiple departments to ensure an exceptional customer experience.
You'll serve as a key point of contact for customers, helping them with orders, product questions, troubleshooting, and follow-up support while working closely with engineering, production, inventory, and purchasing teams.
Responsibilities
+ Process new orders, reorders, and customer inquiries, primarily through email communication
+ Provide updates, order status information, and ongoing support to customers
+ Assist customers with product installation, operation, commissi...
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