Customer Service Specialist

Client Service Specialist
ASX-Listed | Growing FinTech | B2C | Sydney CBD (Hybrid)
$70k–$80k + super | Full-time, Permanent

If you’re someone who genuinely loves client and customer service and wants to be part of shaping the customer experience representing investment products, then this might be the role for you.

Join a fast-growing, ASX-listed financial services business that’s delivering impressive results following the launch of a new product. With strong momentum and continued growth, they’re now expanding their client service team.

This digital-first B2C investment solution is transforming how customers access competitive returns — combining simplicity, transparency, and performance. Designed for ease and backed by a highly engaged team, it operates within a fast-growing, regulated FinTech environment.

What you’ll be doing:

• Responding to inbound enquiries via phone, email, and live chat
• Guidin...