Customer Service Sales Support & Admin

Sandvik Mining is looking for a Customer Service Support and Administrative Specialist in Denver, CO.

This hybrid role requires a minimum of 3 days in the office in downtown Denver, CO.

Key Responsibilities

Customer Service & Sales Support

• Respond to inbound calls, emails, and customer inquiries in a timely and professional manner
• Process sales orders accurately and ensure proper system entry
• Assess and route inquiries to appropriate departments when needed
• Take full ownership of customer issues through to resolution
• Communicate proactively with customers regarding order status, delays, and delivery updates
• Expedite urgent orders to meet critical customer needs
• Support inside sales efforts by identifying opportunities to promote products and services
• Build and maintain strong customer relationships through consistent, high-quality service
• M...