Opportunity Description
Description We are looking for a Customer Service Representative to join our agriculture team in Woodridge, Illinois in a contract role with permanent potential. This position serves as a key point of contact for customers and sales partners, ensuring orders are handled accurately and inquiries are resolved with professionalism. The ideal candidate is organized, responsive, and comfortable managing a high volume of order activity, calls, and account details while delivering a strong customer experience.
Responsibilities:
• Serve as the primary contact for customers and sales representatives, providing timely support and guidance throughout the order lifecycle.
• Process and oversee orders from initial entry through final resolution, including confirmations, updates, tracking, returns, and claim follow-up.
• Complete daily work in the order management system and B2B platform with a strong focus on accuracy and efficiency.
• Maintain account and order accuracy across...
Responsibilities:
• Serve as the primary contact for customers and sales representatives, providing timely support and guidance throughout the order lifecycle.
• Process and oversee orders from initial entry through final resolution, including confirmations, updates, tracking, returns, and claim follow-up.
• Complete daily work in the order management system and B2B platform with a strong focus on accuracy and efficiency.
• Maintain account and order accuracy across...
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