Customer Service Representative (Voice) – Automotive Account
Consult Silicon Valley
Opportunity Description
Location : 100% Onsite - Cebu City Account : International Account Job Type : Full-time Job Overview: We are looking for motivated and customer-focused individuals to join our team as Customer Service Representatives for an automotive account.
In this role, you will handle outbound calls to potential and existing customers, assist with promoting vehicle services, schedule appointments, and provide information about dealership products and services.
This position focuses on customer support and engagement, with no sales responsibilities involved.
Key Responsibilities: Make outbound calls to customers regarding vehicle promotions, service reminders, and dealership offers.
Provide information and assistance regarding dealership services such as vehicle maintenance packages, extended warranties, accessories, and trade-in opportunities.
Assist customers in scheduling appointments for test drives, vehicle servicing, or dealership consultat...
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