Opportunity Description
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you'll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum's commitment to service excellence.
How You'll Make an Impact
- Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues
- Address billing inquiries and facilitate payment processing with accuracy and professionalism
- Present and explain Spectrum products and services to customers to ensure they understand available options
- Manage customer interactions efficiently, consistently ...
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