Customer Service Representative - Monday to Friday On-site in Polanco

**Customer Service Representative - Polanco, CDMX (On-Site)**
We are looking for a **Customer Service Representative** to join our team in **Polanco, CDMX**. This is a full-time, **on-site position** where you will have the opportunity to work in a modern office environment and be part of a global eCommerce company.
**Start date**: November 3rd, 2025
**Position Overview**:
**Requirements**:
- Minimum of 6 months of experience in customer service or call center environments.
- Advanced English level (C1-C2).
- Strong communication and problem-solving skills.
- Empathy, patience, and a service-oriented mindset.
- Availability to work on-site in Polanco, CDMX.
**What We Offer**:
- Monthly salary of **$15,000 MXN gross**.
- **Legal benefits** from day one.
- **Hiring bonus** and **food vouchers**.
- **Private medical and life insurance.**:
- **30-day Christmas bonus** and **35% vacation premium.**:
- **Career growth** and professional develop...