Customer Service Representative

🚀 Hiring Alert: Customer Care Executive – Domestic E-commerce Process

📍 Location: Salt Lake Sector V, Kolkata

🏢 Work Mode: Work From Office

🕒 Shift: 24x7 Rotational Shifts (9.5 hrs) | 5 Days Working | 2 Rotational Week-offs

Role & Responsibilities

• Handle customer queries via inbound calls and chats
• Resolve customer issues and escalations

Eligibility

• Minimum 12th Pass
• Freshers & Experienced candidates can apply
• Good English communication skills
• Comfortable with rotational and night shifts

Salary

• Base Salary CTC: ₹17,000/month
• In-hand: ₹13,000/month
• Statutory Bonus: Approx. ₹2,000/month

Benefits

• One-side pickup/drop for odd-hour shifts

Selection Process

1. HR Round
2. Operatio...