Customer Service Representative: Intake - Casual

Customer Service Representative: Intake - Casual

Casual CSR Ottawa, ON, CA

5 days ago Requisition ID: 1217

Salary Range: $24.02 To $27.01 Hourly

Job Purpose

The Customer Service Representative (CSR): Intake is responsible providing consultation and support for OHS clients seeking OHS lost and found services and services of the Municipal Animal Shelter (MAS).

Duties and Responsibilities

• Ensure professional intake and discharge of animals
• Assess and document the health and behaviour of incoming animals
• Examine all in-coming animals thoroughly for identification
• Research all possible avenues to match an animal to its owner
• Be aware, and make use, of relevant online and community resources
• Maintain the MAS area, facilities and equipment
• Accept and manage OHS payments and donations as required
• Enter and maintain data integrity in Raiser’s Edge and C...