Opportunity Description
Become the welcoming face of the City of Leduc as a Customer Service Representative. This full-time position promises dynamic interaction with residents while managing inquiries in a bustling Civic Centre.
This vital administrative role reports to the Deputy City Clerk, emphasizing public operations. As the first point of contact, you'll assist visitors and efficiently manage communications by handling inquiries and central phone lines. Employ your excellent etiquette, and judgment skills to foster positive community connections in a fast-paced environment.
Key Responsibilities:
• Welcome residents at the Civic Centre reception
• Direct municipal phone traffic to the correct department
• Maintain an accurate FAQ log for public resource displays
• Manage central mail and courier distribution
• Support administrative projects during municipal events
Requirements:
• Office Administration diploma or equivalent
• 1-2 years of customer-facing experience
• Pro...
This vital administrative role reports to the Deputy City Clerk, emphasizing public operations. As the first point of contact, you'll assist visitors and efficiently manage communications by handling inquiries and central phone lines. Employ your excellent etiquette, and judgment skills to foster positive community connections in a fast-paced environment.
Key Responsibilities:
• Welcome residents at the Civic Centre reception
• Direct municipal phone traffic to the correct department
• Maintain an accurate FAQ log for public resource displays
• Manage central mail and courier distribution
• Support administrative projects during municipal events
Requirements:
• Office Administration diploma or equivalent
• 1-2 years of customer-facing experience
• Pro...
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