Customer Service Representative

We are seeking a reliable, flexible, and detail-oriented Customer Care Coordinator to join our team on a full-time basis to cover a maternity leave. The successful candidate will be a strong multitasker with excellent communication and computer skills, capable of thriving in a fast-paced operational environment. MUST HAVE A CAR.

This role requires a high level of accuracy and attention to detail when working with complex alphanumeric data, shipment documentation, inventory systems, and web-based customer and customs portals.

Key Responsibilities

Customer Service & Communication

• Act as the primary point of contact for customers and carriers, ensuring customer requirements are met professionally and efficiently.
• Respond to customer inquiries, special requests, and high volumes of time-sensitive emails.
• Coordinate vehicle releases and schedul...