Customer Service Representative (Colombia)

About The Role

Do you like helping people? And do you want to jumpstart your career? RPM is looking for talented people for our Customer Support teams to serve our client companies. We are interested in motivated individuals who take pride in their work.

Our Customer Support Representatives are placed with our client companies in industries such as Transportation, Insurance, Financial Services, Automotive, and Tech.

Working with RPM will give you a strong foundation to build a solid career.

Job responsibilities

• You are the voice of the company and providing customers a helpful and pleasant experience is your top priority.
• Accurately recording notes in the CRM of each customer interaction.
• Properly updating other systems to ensure the customer is handled properly and in a timely fashion.
• You must be comfortable with problem solving and understanding what the specific issue of the customer is.
• Working i...