Customer Service Representative

We are hiring Customer Support Executives for a leading Healthcare Process. This is an excellent opportunity for freshers and early-career professionals looking to build a rewarding career in customer service.

Key Responsibilities

• Handle customer queries via phone related to healthcare claims, policies, benefits, and services.
• Provide accurate information and timely resolutions to customers.
• Maintain a high level of professionalism and empathy during customer interactions.
• Escalate complex issues to the relevant teams when necessary.
• Ensure customer satisfaction by delivering exceptional service.
• Accurately document customer interactions and follow-up actions.

Requirements

• Excellent verbal and written communication skills.
• 12th & above can apply for this role.
• Strong customer service orientation and problem-solving abil...