Customer Service Representative

Reporting to the Branch Manager, the Customer Service Representative will respond to customer inquiries, market credit products and services, and support the branch team in a professional and courteous manner.

Responsibilities

• Under the direction of the Branch Manager and/or Assistant Manager, monitor accounts receivable, accounts payable, and credit limits.
• Reconcile cheque and credit card payments daily. Receive and post payments to customer accounts – while ensuring 100% accuracy.
• Print daily reports as required under policy and procedures, including the End of Day Report and Payments Listing.
• Maintain confidential office records and files covering daily transactions, including customer invoices, stock transfers, and shipment notices.
• Complete administrative correspondence.
• Assist with inventory control and receipt of shipments of supplies and/or inventory.
• Champion Nutrien’s culture of care an...