Customer Service Representative at Schaeffler

Step into a rewarding role as a Customer Service Representative at Schaeffler in Oakville, Ontario, focusing on industrial bearings. Use your experience to deliver exceptional service throughout the order process.
This role is intended for candidates who possess three to five years of customer service experience. You will support assigned sales teams and manage standardization across service processes. Your strong analytical skills will be essential in addressing customer inquiries and coordinating internal efforts.
Key Responsibilities:
• Deliver qualified support for customer groups and sales teams
• Implement agreed-upon service standards efficiently
• Create internal systems for effective end-to-end processing
• Evaluate customer feedback and initiate corrective actions
• Collaborate with stakeholders to identify optimization projects
Requirements:
• Bachelor's Degree in Business Administration or Engineering
• 3 to 5 years' experience in customer-orie...