Customer Service Representative at HSBC Bank

We are currently seeking an individual to join this team in the role of Cashier.

A branch-based customer facing role providing the first point of contact for HSBC customers, responsible for providing a high quality, personalized, friendly, efficient and customer-driven service by pro-actively identifying and addressing customer needs. Primary responsibility is to service customer base by handling cash withdrawals and deposits.

In this role, you will:

• Accurately and promptly resolve customer queries and requests.
• Deliver an exceptional customer service experience.
• Ensure accurate cashiering activities.
• Help customers to understand how they can flexibly use HSBC services through Internet Banking, phone Banking and Self-service points, to meet their varying needs.
• Gain comprehensive knowledge of the Bank