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Customer Service Representative at Cayuga Mutual

Cayuga Mutual

cayuga, on, Canada Full-time July 04, 2026

Opportunity Description

Join Cayuga Mutual Insurance as a full-time Customer Service Representative, where you'll provide excellent service and insurance solutions in a hybrid work environment. Contribute to our growth while enjoying competitive compensation and commission opportunities.
In this role, you'll play a pivotal role in supporting our sales team while ensuring member satisfaction. You will address inquiries, assess coverage needs, and maintain records in our CRM. The ideal candidate demonstrates professional communication skills and is motivated by sales success. Passion for helping others and building relationships is essential for thriving in this position.
Key Responsibilities:
• Support the sales team and collaborate with departments
• Respond to member inquiries via phone, email, and in person
• Provide timely customer service aligned with our values
• Explain coverage options and handle policy changes
• Identify opportunities for cross-selling and up-selling
Requiremen...
Full-time Other-General

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