Opportunity Description
Description
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills.
Responsibilities:
• Process customer orders accurately through data entry and maintain order records.
• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.
• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.
• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.
• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and custome...
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills.
Responsibilities:
• Process customer orders accurately through data entry and maintain order records.
• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.
• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.
• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.
• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and custome...
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