Opportunity Description
Position: Customer Service Manager Alzira
BG and BU: Snack & Confectionary
Function: Operations
Sub-function: Customer Service
Line Manager’s Job Title: CS Senior Manager, Snack & Confectionary
Contract Type: Permanent
Job Purpose
Lead the Alzira S&C Customer Service Representatives (CSRs) in support of a customer‑centric organization. Build customer loyalty by proactively managing the Customer’s experience, taking ownership of customer expectations, and providing innovative service solutions.
The Customer Service Manager will also convey the Supply Chain strategy towards customers & sales, understanding Sales and Supply Chain strategy to offer proper support to business development, market and growth actions.
Main Responsibilities
- Lead Customer Service Representatives in execution of business strategy and in support of a customer‑centric organizatio...
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