Customer Service Officer

**Position:**
Customer Service Officer

**Job Description:**

- Responsible for customer inquiries.

- Process customer change request with accuracy.

- Process customer orders accurately and timely by reviewing customer purchase order for accuracy, freight terms, pricing, etc.

- Research and resolve order entry issue like pricing, order alerts, holds and other issues per customer requests and make sure order is booked timely in ERP system.

- Supporting customer RMA and other assigned tasks.

**Location:**
JP-Tokyo, Japan (Atago Green Hills Mori)

**Time Type:**
Full time

**Job Category:**
Business Support
Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, ge...