Customer Service Manager — Lead CX & Optimize Order-to-Cash

Link-Worldwide is seeking a Customer Service Manager in Culiacán, Mexico. In this role, you will lead a team of customer service professionals, overseeing daily operations and implementing improvements to enhance customer satisfaction. Ideal candidates should have over 10 years of customer service experience and a Bachelor’s degree.

Strong proficiency in English and mastery of the SAP SD module are essential. We value your well-being with competitive rewards and development programs.