Customer Service – Digital Wallet (Dutch + English)

Job Title: Customer Service – Digital Wallet (Dutch + English)

Location: Lisbon, Portugal (Remote within Portugal Mainland)

Start Date: 7 May 2026

Contract Type: CDD – 6 months

Relocation: Not provided (Candidates must already be located in Mainland Portugal)

Work Schedule:

Monday to Friday – 08:00 to 17:00

Weekends off (Saturday and Sunday)

Job Description

We are looking for a Dutch- and English-speaking Customer Service professional to support users of a leading Digital Wallet platform. You will assist customers via phone, email, and chat by providing accurate information, troubleshooting issues, and ensuring a positive user experience.

Responsibilities

Assist users with inquiries related to digital wallet features, transactions, and account issues

Provide ...